If you have any questions about the Scheme and/or your pension benefits, you should contact the scheme administrator, Mercer Ltd, using the details below.
Online:
Mercer Admin submit request form (select Team Green if prompted)
or
Mercer OneView member portal:
Mercer OneView (Manweb members)
Mercer OneView (SPPS members)
Please note - OneView has replaced the previous Mercer member portal, Benpal. Registration details to activate your OneView account were issued in early April 2023. If you no longer have these, you can request again by contacting Mercer.
By phone:
0330 808 1523 (SPPS members)
0330 808 1525 (Manweb members)
By post:
ScottishPower / Manweb
Mercer Limited
McLaren House
Talbot Road
Stretford
Manchester
M32 0FP
If you have a matter you want to raise directly with ScottishPower, you can do so by contacting the ScottishPower People Services team by calling 0141 614 9980 or emailing peopleservices@scottishpower.com.