Contact us


If you have any questions about the Scheme and/or your pension benefits, you should contact the scheme administrator, Mercer Ltd, using the details below.

Mercer Admin submit request form (select Team Green if prompted) (
Benpal Member Portal (
If you require log in details, you can request these by contacting the Mercer helpline numbers below.

By phone:
0330 808 1523 (SPPS active and deferred members)
0330 808 1525 (Manweb active and deferred members)
0207 138 0980 (all retired members)

By post:
ScottishPower / Manweb
Mercer Limited
McLaren House
Talbot Road
M32 0FP

If you wish to contact Scottish Power directly regarding any pension related questions, you can do so by emailing 1HR Direct on or by calling 0141 614 9980